Sales Force Automation (Sfa)

Introduction For a century ago, salespeople are practicing a handed-down selling process which is face-to-face sell products and services. But, of course, it needs to convey a lot of time, energy, and expense in doing a handed-down selling with customers. While in todays engine room drive environment, many computer hardware and packet has been change in stages over the years. With these improvements of technology, people do computers, mobile phones and others software to advance their work. There is effective software that has mostly been use in sales management which is called the sales crowd automation (Sales fierceness mechanization n.d). Sales force automation (SFA) is the use of high-tech tools that automates business task effectively and efficiently which is analogous to marketing automation systems (Hair et al. 2009, 17). The business tasks are such as inventory monitoring and control, devote tracking, customer management, as salu tary as sales forecast analysis and employee performance valuation (Bouljena et al. 2009). Besides, it is similarly integrating with the customer relationship management (CRM) where it utilise to put on a new marketing system (Denise 2005, 54).

Nowadays, the organizations are use this software to improve its productivity and to chief(prenominal)tain their customer relationships (Koivula 2006, 4). However, sales force automation has its advantages and disadvantages for the business. Advantages of Sales Force Automation One of the main advantages of sales force automation is that it helps heartys to carry on time and money. starting signal of all,! it helps companies to manage the sales force in an easy and time-saving carriage (Bouljena et al. 2009, 172). For instance, sales manager domiciliate track all the results mechanically such as firm and customers activities and straight-forward using the computer to introduce the results (Koivula 2006, 22). Thus, they can strongly counsel on doing other administrative work instead of withering their time on...If you want to plump a full essay, order it on our website: OrderCustomPaper.com

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